Agencies Support Services

In today’s fast-paced business environment, efficient, expert, and expedient solutions to systems, data and network issues are crucial. More importantly, most businesses and agencies want cost-effective solutions which Tech Friends offers you.

By outsourcing your IT requirements to Tech Friends, you can rely on our professionally-certified Team to give you only the IT services your company needs—and then you can rest easy as we work behind the scenes to keep your system working at its best. We’ll do it all—from handling issues with your ISP provider to dealing with hardware to handling your vendors and suppliers to doing what needs to be done so that you stay operational, efficient, and focused on your core business.

Call us today for Your Free site audit* For all our services we offer Free assessment of needs Free 30 day service offer Special offer for non-profit agencies

Security, Antivirus and SPAM-protection solutions:
Complex layered security solutions including centralized antivirus system; implementation and maintenance security baseline for every PC; patch and virus management and remediation; configuration of firewalls and routers. Setup of SPAM protection system for corporate Emails.

Desktop management, maintenance and support contracts:
Regular maintenance of the computer systems in your office in order to prevent and fix any problems in its early stage. The monthly Support  subscription offers a cost effective, transparent solution to businesses and non-profit agencies that require local, professional IT support and includes on-site and remote support.

Server management, maintenance and support contracts:
Dedicated server support plan includes regular maintenance, system and data backup, system logs analysis, event management, performance monitoring and diagnostics for all Windows server platform.

Network management and monitoring service:
Network infrastructure design, wireless network solutions and remote access by VPN, Remote Desktop. Setup of  networking services DNS, DHCP, routers, firewalls. Mobile integration. Proactive monitoring and level 2 network support.

Disaster recovery and Automated System Backup solutions:
Developing  backup  and recovery plan. Recovering system and data. Design and implement redundancy solutions for data protection.

Corporate training:
Onsite instructor led training for individuals and groups. Accredited by Microsoft, HP, LANDesk, EMC, ITIL trainer with 10 years of experience will help you develop customized training or awareness program. Office users oriented trainings. Free training seminars.

Friend Desk:
Minimize downtime and work disruptions by using our support staff which can remotely take control and troubleshoot your computer problems from anywhere in the world. Online Phone support is available free to our Support subscription contract customers

IT consulting:
Effective and efficient enterprise level IT consulting help you align IT requirements with your business needs and improve  return from IT investments. We independent and able to listen you.